Frequently Asked Questions
Everything you need to know about Yardwork products, shipping, and care.
What is the standard shipping time for outdoor furniture and tools?
Most orders are processed within 2 business days. Standard ground shipping typically takes 5-7 business days, while oversized items like patio sets may take 10-14 business days via freight delivery.
Do you offer a warranty on Yardwork equipment?
Yes, all Yardwork branded tools and outdoor power equipment come with a limited 2-year manufacturer warranty covering defects in materials and workmanship.
How do I return an item that doesn't fit my space?
We offer a 30-day return policy. Items must be in their original packaging and unused condition. Please note that return shipping fees may apply for large furniture items.
Are your wooden garden products weather-treated?
Absolutely. Our cedar and teak collections are pre-treated with organic, non-toxic sealants to resist rot, decay, and insect damage, ensuring longevity in various climates.
Can I cancel or modify my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order is sent to our fulfillment center and cannot be changed, but you may initiate a return once it arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger purchases.